Hotel Gran Plaza & Convention Center is where to stay when seeking the most convenient, comfortable and affordable accommodations in Guanajuato. Please find our official terms and policies below. If you have further questions or need assistance with booking your reservations, contact the hotel and we will happy to help.
RESERVATION POLICIES
GUARANTEE POLICY:
A credit card is required to guarantee the reservation.
A credit card is required to guarantee the reservation.
CANCELLATION POLICY:
Cancel up to 24 hours before the date of arrival to avoid generating charges in the Low Season, and 72 hours before the arrival date in High Season.
Cancel up to 24 hours before the date of arrival to avoid generating charges in the Low Season, and 72 hours before the arrival date in High Season.
NO ARRIVAL POLICY:
In case of No Arrival, a night's stay will be charged.
In case of No Arrival, a night's stay will be charged.
EXTRA PERSON POLICY:
The charge of $ 150.00 pesos will be applied from the third person in the same room, maximum 4 people.
The charge of $ 150.00 pesos will be applied from the third person in the same room, maximum 4 people.
CHILDREN POLICY:
Children up to 11 years of age are considered. Children from 12 years old will be charged as an adult.
Children up to 11 years of age are considered. Children from 12 years old will be charged as an adult.
PET POLICY:
Sorry, pets are not accepted.
Sorry, pets are not accepted.
OVERSOLD POLICY:
In the event that the hotel cannot provide the hosting service hired by the consumer with a reservation from Internet Power, the hotel on its own, you will find adequate alternatives to supply the contracted service, which are at least equal or better to the benefits originally contracted. The Hotel will pay one night including taxes in a similar Hotel.
The guest will be offered free transportation to the new Hotel.
The guest will be granted at least one call to their home or office.
In the event that the hotel cannot provide the hosting service hired by the consumer with a reservation from Internet Power, the hotel on its own, you will find adequate alternatives to supply the contracted service, which are at least equal or better to the benefits originally contracted. The Hotel will pay one night including taxes in a similar Hotel.
The guest will be offered free transportation to the new Hotel.
The guest will be granted at least one call to their home or office.
TRAVEL AGENCIES:
We are constantly working to provide our customers and collaborators with a different and unique experience in hosting. On this occasion we decided to innovate the way in which they book our Hotel, the result was that you can now book directly from our website, in an easier and faster way.
Benefits:
Among other functions, and everything from your own computer, do not waste any more time on phone calls, enter now.
We are constantly working to provide our customers and collaborators with a different and unique experience in hosting. On this occasion we decided to innovate the way in which they book our Hotel, the result was that you can now book directly from our website, in an easier and faster way.
Benefits:
- Booking and Consultation quickly from the Internet 24 hrs.
- Check the commission payment online with a personalized access.
- Payments by bank transfer or corporate card.
- Flexible payment system.
Among other functions, and everything from your own computer, do not waste any more time on phone calls, enter now.
